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What is HQ Satin Paper?

It is a paper with high color fidelity and definition with a semi-glossy texture and satin feel.

What is the return/refund policy?

  • All sales are considered final, so once an order is completed and shipped I do not offer returns, refunds, or exchanges on these purchases.
  • However, if your order arrives with significant damage or contains incorrect items, please reach out to me via email within 7 days of receiving your package. I will make every effort to address the issue, either by offering a replacement or providing a refund. Please note that replacement is subject to availability and may not be possible in all cases. My goal is to ensure that you are satisfied with the resolution provided.

I want to cancel my order

  • If your order hasn't been shipped yet and you need to cancel it, please contact me with your order number as soon as possible. I will do my best to process the cancellation before the order is delivered.

How long will it take to receive my order?

Once your product is shipped, depending on where your address is, your product may arrive in approximately:

  • Brazil: 1-5 business days
  • International: 2-4+ week

Duties and Taxes

  • If you're placing an international order, please ensure you're familiar with your country’s customs and import regulations or restrictions before completing your purchase. All orders are shipped from Brazil, and I cannot be responsible for any customs delays or additional fees imposed by your country
  • These charges are not included in the price of my products, shipping costs, or handling fees. Any customs duties, taxes, or additional fees are the buyer's responsibility.

Do you ship internationally?

Yes! I ship to most international countries. However, some destinations may be unavailable due to international restrictions or ongoing conflicts. If you're unable to find your country in the shipping options, please contact me via email, and I’ll do my best to find a solution for you.

Does my order have tracking or insurance?

  • Standard Worldwide Mail does not include tracking or insurance.
  • Registered Mail has tracking but no insurance.

Do you produce the stickers and prints?

  • Yes, I have all the equipment and expertise to produce the store's products. I've been doing this for a year as a reward for Patreon subscribers and now I'm offering a way to purchase them outside of Patreon.